Thank you for shopping at FootwearCouture.com (the “Website”). This privacy and security policy (“Policy”) outlines the information we collect about you on the Website, as well as information collected when you visit our stores or otherwise communicate or interact with Footwear Couture, how we use the information and the choices you have to review, revise and/or restrict our usage of this information.
What Information Do We Collect and How Do We Use It?
FootwearCouture.com collects customer information for a variety of reasons, including as part of our ongoing efforts to provide superior customer service, improve our customer's shopping experience and to communicate with our customers about our products, services and promotions, including those that we believe may be of particular interest to you based on information we have collected. We collect personal information such as your name, financial information, telephone number, e-mail and postal address (“Personal Information”) that you provide to us when you save your information with us or when you participate in a sweepstakes, promotion or survey. We use this information to process any transaction, inquiry or promotion that you initiate with us, and provide you with advertising tailored to your interests. We maintain a record of your product interests, purchases and whatever else might enable us or our business partners to enhance and personalize your shopping experience on this or other websites and to provide you with offers, promotions or information that we believe may be of interest to you.
In addition, we monitor use of the Website and traffic patterns to improve the Website design and the products and services we offer as well as to determine what offers, promotions or information to send to you. We also use other methods of automatic collection to determine information about visitors to our website, including the IP address, browser, language preferences, and computer identification numbers. We use the information obtained using these tools to provide better customer service, enhance our product offerings, and detect potential misuse or fraud.
Sharing Your Personal Information
FootwearCouture.com may disclose specific personal information about you if required by law, governmental request or court order, if based on our good faith belief that it is necessary to conform or comply with such law, request or court. We may also disclose information about you to other members of the Footwear Couture corporate family, as well as a company contracted to help prevent the unauthorized use of credit and gift cards. In the event that a store, division, assets or part or all of Footwear Couture is bought, sold or otherwise transferred, or is in the process of a potential transaction, customer information will likely be shared for evaluation purposes and included among the transferred business assets.
*You can easily update your account information by logging on to FootwearCouture.com and clicking Your Account
Our Email List
We offer those who sign-up for our email list advanced notice of sales, new merchandise, store openings and other Footwear Couture news. Email addresses collected at FootwearCouture.com are used internally and by our business partners. If you would like to unsubscribe from our email list or would prefer that your email address not be shared with our business partners, click here or contact us. We will remove your name from our email list within a reasonable period of time. Please recognize that you may receive another email before we are able to remove you.
Our Catalog Mailing List
If you no longer wish to receive Footwear Couture catalogs, please contact us. Please include your name and mailing address as shown on your catalog. We will remove your name from our mailing list as soon as possible. Please recognize that you may receive another catalog before we are able to remove you.
We may, on occasion, share a portion of our catalog mailing list with our business partners. If you do not want your name and address shared with other organizations, contact us.
Footwear Couture contracts with outside service providers to help us better understand your use of FootwearCouture.com. Our service providers place “cookies” on your computer or use other technologies to collect various kinds of information for us related to your use of FootwearCouture.com, so that we and our business partners may continue to refine and improve the site and other sites for our customers, and provide advertising tailored to your interests. We do not allow our service providers to collect any credit card, user name or password information. As a visitor to FootwearCouture.com, you may opt out of being included in this collection of data by contacting us. To opt-out of third party advertising tailored to your interests, click here. We may also use our own cookies to deliver enhanced online display advertising tailored to your interests. To opt out of this advertising provided directly by Footwear Couture, click here.
“Cookies” are bits of information that are automatically stored on your computer. If you do not want to have cookies on your system, you can set your browser to disable them. Kindly note however that if you decline cookies on the Website, some functions on the Website may be limited or unavailable. As a result, to make it easier to use the Website, we recommend that your browser settings accept cookies on the Website
We or our partners may use Flash Cookies (also known as Local Stored Objects) or other similar technologies. A Flash cookie is a small data file placed on a computer using Adobe Flash or similar technology that may be built into your computer or downloaded or installed by you to your computer. We use these technologies to personalize and enhance your online experience, facilitate processes, personalize and store your settings. Flash cookies may help our website visitors to, for example, set volume preference associated with a video experience, play games and perform surveys. They help us improve our sites by measuring which areas are of greatest interest to customers. They may be recognized by other sites or by our marketing or business partners. Flash cookies are different from browser cookies and the cookie management tools provided by your browser will not remove Flash cookies. Click here to learn how to manage privacy and storage settings for Flash cookies. If you disable Flash cookies or other similar technologies, please be aware that you may not have access to certain features and services that make your online experience more efficient and enjoyable.
Do Not Track
Do Not Track (DNT) is a privacy preference that users can set in some web browsers, allowing users to opt out of tracking by websites and online services. At the present time, the World Wide Web Consortium (W3C) has not yet established universal standards for recognizable DNT signals and therefore, Footwear Couture and the Website do not recognize DNT.Secure
We adopt appropriate and industry-standard data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on the Website.
Sensitive personal information contained in orders placed on the Website are encrypted using 128-bit secure sockets layer (SSL) technology.* In order for SSL security to work, you must use an SSL enabled browser. *Secure Socket Layer (SSL) is a technology used by vendors to ensure the security of online business. It negotiates and employs the essential functions of mutual authentication, data encryption and data integrity for secure transactions.
Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your Personal Information, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity, and privacy of any and all information and data exchanged between you and us through the Website cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party;.
Please note that email is not encrypted and is not considered a secure means of transmitting credit card numbers. We will never ask for sensitive information via email.
* Secure Socket Layer (SSL) is a technology used by vendors to ensure the security of online business. It negotiates and employs the essential functions of mutual authentication, data encryption and data integrity for secure transactions.
Our Website is not directed at children. In accordance with federal law, we do not solicit or knowingly collect personally identifiable information from children under age 13 without the verifiable permission of a parent or guardian. If FootwearCouture.com learns that a child under the age of 13 has submitted personally identifiable information online without parental consent, it will take all reasonable measures to delete such information from its databases and to not use such information for any purpose (except where necessary to protect the safety of the child or others as required or allowed by law). If you become aware of any personally identifiable information we have collected from children under 13, please contact us as provided below.
FootwearCouture.com may periodically update this Privacy & Security Policy for new, unanticipated uses not previously disclosed. Any changes made will be posted here. By visiting our website you agree to accept any changes made to this policy. Feel free to contact us with any questions about our Privacy & Security Policy.